Answers to some commonly asked questions
What makes Amalgamated different from other Credit Counseling Agencies?
Our Counselors also provide personalized customer service to our clients and can be reached throughout the process for consultation.
What are some of the services the agency provides?
Our certified counselors provide Free credit counseling and budgeting, debt management plans, tools for keeping track of spending and continuous education.
Am I required to establish a debt management plan with your agency?
No. Our counselors explore all options available to clients to resolve debt issues, Including working with creditors to reduce interest rates, lower monthly payments and waive late and over limit fees. You may be able to manage on your own after seeking counseling and the advantages and disadvantages of any recommendation made, will be explained.
Will I continue to receive monthly statements from my creditors if I join the debt management plan?
If your accounts are still with the original creditors, you will continue to receive monthly statements from your creditors.
Am I responsible for my accounts after enrolling in the plan?
Yes. You should ensure that you continue to review your statements each month, contact your creditor to verify that your payments have been made if they do not reflect on your statement. You should also contact the agency with any concerns.
What are some of the benefits of enrolling in a debt management plan?
Past due accounts may be brought current, interest rates may be reduced or waived, late and over limit fees may also be waived.
How can the agency get these benefits for clients?
Many creditors are willing to renegotiate your original contracts if you seek counseling and guidance while you are having financial problems. However, you must follow your creditors’ guidelines to the agency and make payments as stipulated in your new agreement with your creditors through the agency.
Will my creditor still call me?
Your creditors reserve the right to call if your account is delinquent.
What happens if I stop making payments to A.C.C.I.?
If you choose to cancel your arrangements with A.C.C.I., you must continue to pay your creditors, if not, your creditor has the right to pursue normal collection procedures. All fees and normal interest rate may then be reinstated in both instances.
Can I take over the payments prior to completing the program?
Yes you may. However, Amalgamated is obligated to disclose to your creditors that you are no longer enrolled in credit counseling/debt management and your creditors determine if you still qualify for the new benefits.
Will enrolling in your program affect my credit?
Your creditors may note in your credit file that your accounts are in credit counseling, which may affect your credit score or your ability to obtain a loan.
Can I continue to use my credit line or credit cards after I enroll in your programs?
No. Once you have enrolled in the debt management program, your creditors normally will close your accounts, preventing further usage.
Amalgamated Credit Counselors Inc.
(not for profit)
Toll Free: 1-888-729-6332
Office: Lauderhill
5950 W. Oakland Park Blvd. #300, Lauderhill, FL. 33313
(954) 486 0830 Voice / (954) 677 2445 Fax